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ORDERING INFORMATION

You can order from us over the phone, through email or by fax.

 We do not have online ordering.

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Hours: 8:15 am to 4pm (Mountain Standard Time year round--we don't change for Daylight Savings) Monday - Friday.  

Closed on Martin Luther King Day, Presidents Day, Memorial Day, July 4th, Labor Day, Columbus Day, Veterans Day, Thanksgiving/Black Friday and Christmas thru New Years Day.

                 Call Toll Free anywhere in the continental USA • 1-800-876-3434

International • +001-928-634-3434

Payment

Minimum order is $25.00.  All prices are subject to change.  All orders must be prepaid, COD, or charged to Mastercard,  Visa, Discover or American Express.  Checks and money orders are accepted.  A $20.00 fee will be charged on all returned checks.   U.S. funds only.  We do not accept PayPal.

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Accounts

10 day open accounts are available subject to approval of our credit application.

30 day extended credit is available to colleges and universities providing purchase orders.

A finance charge of 1.75% per month (annual 21%) will be applied to all past due accounts.

 

Shipping Charges

We bill according to the true weight of your package at the time it is shipped. 

Charges are based on service, weight, value and size of your package and include insurance.

If you need a quote on shipping before your package is shipped, please let us know and we'll give you all the available options/prices. 

We offer all UPS Services & all US Post Office services.  A $3 handling fee is added to each domestic box shipped and a $7 handling fee is added to each international box shipped.

 

Sales Tax 

Arizona residents without a Sales Tax License and goods purchased not for resale pay 9.85% sales tax.

 

Returned Merchandise 

All returns must be authorized.  Returned merchandise must be in like new condition and will be subject to a 10%
restocking charge. (Unless it is our error.)  No returns on books, chemicals, CD/DVD's or electrical equipment (unless it failed under warranty), or clearance items.

 

OVERSEAS ORDERS

World Wide

What works best is Master Card, Visa, Discover or Amex.  We can send you a secure email link to input your credit card information.  This quickly solves the problems of exchange rates and exact shipping charges.  A credit card guarantees the immediate shipment of your order.  We do not charge until we ship.

We have worldwide service available via Priority or Express Mail, UPS & FedX services.  Shipping charges will be based on the type of service, weight, value and insurance, plus $7.00 handling.  If you would like a shipping quote before placing your order, please email us.

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Privacy Statement:

We do not sell or share your information. Ever.

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© 1981-present Reactive Metals Studio Inc. All Rights Reserved.
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